Communication Skills Question Bank
for Exam preparation

Communication Skills- Q2. The effectiveness of oral communication depends on the speaker’s ability to use:

1. foreign words
2. complex words
3. simple language
4. long sentences

Communication Skills- Q3. Persuasion is an essential element of effective negotiation because it helps in:

1. resolving disputes among people
2. effecting agreements and solutions in the interest of all
3. achieving one’s own interests
4. settling issues between two parties

Communication Skills- Q4. Informal negotiation involves:

1. two people
2. three people
3. four people
4. any number of people

Communication Skills- Q5. Speakers usually experience difficulty in ensuring that the message is:

1. acted upon promptly and as desired
2. understood correctly
3. conveyed precisely, understood correctly, and acted upon promptly and as desired
4. conveyed precisely

Communication Skills- Q6. When introducing ourselves, we should use:

1. only the surname
2. both the first name and the surname
3. only our first name
4. only our designation

Communication Skills- Q7. The group discussion evaluates the candidate’s ability to:

1. lead others
2. argue with others
3. confer with others on a given subject
4. control others

Communication Skills- Q8. In business, oral communication is suitable for:

1. recording things
2. delaying the decision-making process
3. discussing things
4. confusing workers

Communication Skills- Q9. In international business, the trend to “go local” has led to local people and foreign experts performing as:

1. trainee and trainer
2. hosts and guests
3. a team
4. workers and employers

Communication Skills- Q10. Effective communication is essentially a:

1. one-way process
2. both a one-way and a two-way process
3. two-way process
4. three-way process